What is involved when installing a shade sail?
There are 3 simple steps to installing your shade structure:
- Step 1 – Design: We visit your property to plan, measure and custom design a shade sail that meets your requirements.
- Step 2 – Construction: Poles and other fixtures are installed (as required), we then re-measure the area to be covered and our machinist begins the construction of your custom-designed shade sail using 'Rainbow Shades' cloth or a cloth alternatively selected by you.
- Step 3 – Installation: Our trained staff personally install your shade sail, ensuring that it is correctly fit and tensioned to ensure maximum performance and life.
What products do we use?
We only use high quality products that last the test of time. This includes:
Shade cloth- We use high density polyethlyene shade cloth (Z16) which is know for its strength and durability and is treated with UV stabilizers to give it a long life in direct sunlight
- Seams face upward, for water run off.
- Has a 10 year manufacture
- We also offer waterproof shade cloth
- Depending on the colour, the UV block rating ranges from 78% to 99%
- Our shades withstand winds of up to 90kph. If winds in your area are going to exceed this rating we recommend taking your shade down, an easy process for the owner
Fittings
- All fittings are stainless steel (316) marine grade including the cable, turnbuckles or dee-shackles
- Each corner is reinforced with heavy duty seatbelt webbing
- All stitching is UV protected, perfomed using a locking stitch
- The perimeter of each sail has a curve designed to control the fabric tension. Therefore, they DO NOT sag or flap in the wind.

Pad eye Corner bracket Dee-shackle Eye nut Screw eye Triangles Turnbuckle
Posts
- When posts are required we use schedule 100 x 100 x 4mm galvanized steel posts embedded in concrete footings
- The posts are powder coated with your desired colour to compliment surroundings and this also helps to protect them from rust
What colours are available?
We offer over 25 popular colours to choose from:
New colours available - check them out by clicking here!

How do you take care of your shade sail / structure?
After purchasing your shade sail we will provide you with written care and maintenance instructions to help you get the most out of your shade sail. In general:
- Shade sails - during winter we recommend that you take your shade sail down and store it to enhance its life span and protect it from strong winds (>90km/h). Our warranty will not cover the product when consistently strong winds and storms are experienced. If you require assistance in taking down your shade sail, we provide a low cost call out service. We cannot however, visit the site / and or remove the product if high winds are currently in effect. We can also provide you with instructions to assist with taking down your shade sail.
- Shade structures - require little or no maintenance. In the event of damage from extreme weather conditions or motor cars, nets can be replaced at a low cost.
Is council approval needed?
Most councils require building and/or planning approval to install a shade sail. We are happy to organise this on your behalf. Councils usually charge a small fee which will vary (approximatley >$140).
Do we sell waterproof shade sails?
Yes we do. Waterproof Shade Sails are essentially the same premier shade cloth as used in our regular shade sails but with the added benefit of a clear polymer membrane bonded to the top surface of the fabric. These sails not only provide up to 97% shade / 99%UV-B Block but have the additional appeal of being waterproof thus creating a more comfortable and protective all weather living environment under the sail.
Waterproof Shade Sails are particularly appealing around entertainment, BBQ and extended patio living areas. They are not recommended for areas that protect gardens, as your garden will miss out on much needed rain.
Are there any special design requirements for playgrounds and public open spaces?
Yes there are. We ensure shade sails installed in public open spaces meet very strict design requirements to ensure maximum life of the product (e.g. restrict people from climbing) and to prevent any danger to the public. Cool Solutions adheres to our internal "Guidelines for shade structures in public spaces including child care facilities, playgrounds, parks and other recreational areas". All potential customers are welcome to review these guidelines.
In particular,the location of shade structure posts around a playground must comply with the recommended playground safety standard i.e. 2.5m from any fall off point, or 1.5m from any point less than O.5m in height.
Can we supply just the shade sail?
We are more than happy to supply only the shade sail (and any fixtures as needed), without installation. Just let us know!